EaseIn Support

Frequently asked questions

How do I connect Apple Health?

Open the app, go to Profile → Health data sync (or tap Connect health data on the Daily Log), then allow the categories you want to share in the Apple Health permission sheet. You can change these any time in iOS Settings → Health → Data Access & Devices → EaseIn.

How do I log a dose or symptom?

Use the + button in the bottom bar, or the Log buttons on the Daily Log screen, to record injections, symptoms, meals, water, and weight.

How do I delete my account and data?

Go to Profile → Personal details to remove your account and associated data. You can also open easein.health/delete on your device to jump straight there.

The app isn't syncing / a feature isn't working

First make sure you're on the latest version and have a network connection. If it persists, email us at support@easein.health with your device model and iOS version and we'll help.